Shipping Policy & Rates

US Domestic

Our regular ground shipping is the fastest in the industry - usually faster than our competitor's Express shipping. And orders over $150.00 ship for FREE in the USA.

          Order Amt              Ship Charge

 0-$34.99                 $6.95

   $35.00- $149.99     $13.95

 $150.00 plus           FREE

Because we immediately enter your order to ship there is a $25 charge to cancel.

US Express – 3 Business Days

$49.50

We execute the fastest shipping possible by entering orders immediately and shipping direct from the manufacturer. If you cancel your order after it has been submitted, we have invested in your delivery and we will charge for shipping and the additional cost to recall the order. Charges to cancel Express Ship orders will be $40.00 - $75.00.

We do not ship accessories via Express, but we do ship them USPS Priority Mail.

Saturday is not a business day.

Although these occurrences are rare, we can't be responsible for late shipments due to holidays, natural disasters or weather delays. 

International

Please allow 10-15 days to receive from the time your order is placed.

Be aware that orders cannot be canceled after the manufacturer ships to Elegant Wigs without restocking charges to cover our shipping and return costs to the brand.

International orders will be shipped via USPS International Priority Mail at the following rates:

Canada $44.00

Europe, Australia & Japan @ $59.75 

Be aware that your country may require duty or customs fees on inbound goods from the US. These charges can add significant cost to your purchase. Elegant Wigs is not responsible for import taxes or duties assessed to our products for delivery in other countries.

For international orders we cannot ship to an address that is different from the credit card billing address.

Due to either high ship rates of non-delivery, or problems created by customs inspections, we do not ship to the following countries: Czech Republic, Saudi Arabia, UAE, Mexico and Italy.

For shipments returned to Elegant Wigs due to incorrect address information or refused delivery, there will be an additional $25 fee assessed. Shipping and handling charges are non-refundable.

If you have any questions, please give us a call.

US Customers Telephone: 1-888-394-4748

Customers Outside the US including CanadaTelephone: 1-702-987-4746 (not toll free)

 Email: sales@elegantwigs.com

Customer Service is available:Mon-Fri 7:30 AM - 4:30 PM Pacific Time